We have a 30-day return policy with a 20% restocking fee. You pay the postage to return the complete system to us so it is received in original condition with all parts included as purchased.

We cannot refund the HughesNet service setup fee of $200, any accessories purchased, or shipping costs.

You must call 602-320-1702 for a Return Merchandise (RM) number and "ship to" address. We do not accept any returns without a RM.

HughesNet pro-rates the monthly service fee if you cancel your service before the 30-day trial period is complete.

**Please note that your HughesNet Internet account must be activated before the equipment is shipped, so deduct the shipping time from the 30-day trial period. For example, if UPS takes 7 days to deliver the system to you, that would make the trial period only 23 days instead of 30 days.**

Maxwell Satellite, 2505 Anthem Village Drive, Suite E7, Henderson, NV 89052-5529 [Note: This is not the "ship to" address for returns]