Maxwell Satellite .
By RVer for RVers

 

What Our Customers
Have to Say
  Just wanted to say thanks for your help during a recent call. I don't often have occasion to contact you, but when I do you are always there to patiently assist with troubleshooting. You folks score high on customer support.
  ... Ken L.
 

What an easy system to install. Thank you very much. I'm sure that Sandra and I are going to enjoy the PortaSat for years to come. We couldn't be more pleased with the quality of the equipment... the training material is absolutely the BEST... and the ease of setting up is remarkable.

We purchased the system ... received it about four days later. Taking my time the first time and carefully following the training material, it took about two hours to set up and begin surfing for the first time on the system.

Setting up the equipment is simple. Finding the signal is actually easier than our Dish Network 500 dish.

The second time we set up was in Missouri and it took about 40 minutes... once again, I took the time to carefully follow the instructions. I worked alone and took my time. When we returned home, set up took about 35 minutes. I'm sure I'll soon be able to reduce set-up time to twenty minutes... less than that if I were to ask Sandra to help.

Thanks again for a beautifully designed portable Internet system. Tomorrow I terminate our DSL service that has been costing us $92.00/month (including the required telephone service that we actually didn't need.)

We'll use the PortaSat during the two or three months we're home and always when RVing when free WiFi access is unavailable/unreliable. Thanks again.

  ... Don & Sandra F.
   
 

I continue to be thankful that I purchased my portable system through you at Maxwell Satellite.

Your ongoing support via newsletters, helpful hints, etc. have made it worth every penny. Thank you for not only providing a great product, but all of the helpful advice and information that arrives monthly.

I tell everyone who asks to purchase through Maxwell simply because of your follow up and commitment that has been ongoing as I wrap up my second year as one of your customers.

  ... Bill G.
   
 

I received my PortaSat via UPS this morning about 10 a.m., read the manual over a couple of times, followed the steps, and even after a lunch break and a typo problem, I had everything hooked up, and was surfing the net by 4 p.m.

I wanted to thank you for designing and building a great portable internet satellite system and making it a "turnkey" system for users like me. I don't even want to think about how much work it would have been to try to go it alone. Thank you again for a job well done.

  ... Bob & Beth W.
   
 

"I want to thank you for answering all my questions prior to buying my PortaSat system from you. Not many companies will spend the time to get into an in depth discussion about their product and it's capabilities. Both of you not only answered all my question, but offered additional information to assist me in my decision to purchase a satellite system. With all my questions answered it was a simple decision to make my purchase of a PortaSat system from you.

I did check out all others on the market and made my final decision to purchase from you based on your straight forwardness and willingness to provide me straight forward answers. I reviewed your product and it seemed to be the best constructed on the market.

As it turned out I was right in making my purchase from you. The quality that I found when I received my system was far beyond what I expected. All the parts fit like a glove and the setup was flawless. I congratulate you on a fine quality product that took me little to no time to get online. You will always receive a 100% recommendation from me for anyone that wants to have a Quality portable satellite system. PortaSat is the word for quality construction and seller integrity."

  ... Larry A
   
 

"To give you an idea of the difference PortaSat has made in our lives ... after three years of full-timing, a year and a half ago we bought a home in Northern AZ. We planned to continue traveling as 'half-timers,' but immediately after buying the house, my job jumped from 10 to 40 hours per week.

Since buying your PortaSat we've been able to return to near-fulltime RVing. The transition from home-based broadband to PortaSat was seamless. Satellite broadband has made it possible for us to continue traveling while working full-time. It's literally 'changed our lives.' So I was fully in earnest when I said it's the best purchase we've ever made ."

  ... Chris G
   
 

"Just for the record - we had 30 KNOT winds here last night and although the dish was not directly in the path of the wind it was some what exposed and I never lost the satellite.

The system has been everything you said it was and I am very pleased. "

  ... John W.
   
 

"I am writing mainly to thank you for the stellar support you provided regarding the initial setup problems that I had. I know you must have spent a total of a couple of hours on the phone with me while we were trying to troubleshoot the system. I thank you for that. When it appeared that the radio arm was the problem, you promptly sent me a replacement and an RMA for the one that malfunctioned.

In summary, we are delighted with our PortaSat system. You provided stellar support in resolving an initial Hughes equipment problem. The subsequent set up has been simple and the system has worked flawlessly. I highly recommend Maxwell to anyone interested in a portable internet satellite system."

  ... Joe T
   
  "We are currently in Denver experiencing wind, rain and snow. Your system is working flawlessly. I am quite impressed by the professional quality of your manual as well as your support. I have no doubt I made the right choice in purchasing your system."
  ... Ken L.
   
 

"I have looked at the various Portable DiRECWAY Systems at Quartzsite and they are not the quality of yours. The difference is in the details and quality for dish mounts, tripods, coaxial cables, adjustments etc. Your manual is very easy to follow and well documented.

[Note from Maxwell Satellite: This customer did not see our system at Quartzsite but is referring to the various other vendors that display their products there.]

I have had some strong winds here in Ehrenberg, AZ lately and the tripod does not budge. When I had a cockpit error here, you were very helpful and I appreciate that.

I am glad I bought your system and we are having lots of fun surfing the Internet and doing our Email."

  ... Bill M.
   
 

"I want to let you know how pleased we are with our DiRECWAY system. It's such a joy to be able to get online out in the middle of nowhere. It's proved to be a quick and simple process because of your wonderful instructions. Both times it's taken us about 20 minutes to setup and be online.

The outstanding instructions in the Training Manual have been so very helpful especially when the old brain has failed and we were in need of a reminder as to the process or steps required. Thanks for putting such a great manual together, and it's also a great tool when showing the system to others and they know there are such great instructions included. "

  ... Kate W.
   
 

"Thank you both for your excellent assistance during the initial set up phase of our Direcway dish and tripod. Because we were traveling and only in one place for short periods of time, we were reluctant to order any hardware due to the shipping time required. But after discussing our situation with you we placed our order on Monday afternoon, received the equipment on Wednesday morning and we were on line by Wednesday evening!

We just couldn't have asked for better service and support than that! We found the instruction book detailed and easy to follow. Each time we take it down and set up it gets easier and faster. The last time only took about 20 minutes. Excellent job. We would highly recommend you to others looking to have portable satellite internet service. Thank you again."

  ... Paul & Karla A.
   
  "We setup the system this morning for the first time on our own. It went so smooth I surprised myself. I think it was easier than doing the satellite TV. I guess it was all that good training from the manual."
  ... David C.
   
  "I have to tell you I am loving my system. Have moved all over without a hitch and get up and running in under 15 minutes every time. It even sat in 60 MPH winds the other day in heavy rain. "
  ---Gary S.
   
  "After assembling the PortaKit we were able to go on the web in about 1 1/2 hours. It was like opening a birthday present! "
  ... Jesse S.
   
  "It withstood tornado winds of 70 mph, with only a small azimuth change."
  ... Pat C.
   
 

"Just wanted to let you know of the success I had in setting up my system yesterday.

Due to the great instructions provided, anyone with the ability to read should be able to follow them and be successful. The only time I experienced any difficulty was with cross-pol. With a signal strength of 78-79, sometimes 80-81, it still took a while to pass. Finally decided I had gotten a couple of passes, or at least thought I had, but just didn't close quick enough. Did get a pass though and have been up and running.

Thanks again for the easily understood and easy to follow set-up instructions."

  ... Bob G.
   

These testimonials are unsolicited and on file at Maxwell Satellite, 1022 Nevada Highway, Boulder City, NV.There are at least a hundred more testimonials if you would like to view them, contact us at support@maxwellsatellite.com

 

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