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VoIP (Voice over Internet Protocol) also known as Telephone over the Internet

(updated 4/24/08)

  VoIP.com

We tested the VoIP service using the HughesNet ProPlus Consumer level Internet service from HughesNet with a Linksys IP Phone SPA922 and ran a separate test with the Linksys phone adapter with router SPA2102 (included with service).

Linksys SPA922 - Very nice phone. Easy to configure once we got the parameters from VoIP.com. This took some time as we had to wait on the VoIP.Com Linksys phone adapter/router to arrive (about 12 days).

Using the VoIP.com Linksys router or the Linksys IP phone seemed to produce about the same level of voice quality. Crystal clear on our end (initiator), jittery and very hard to understand on the other end (cell phone or landline receiver).

Again when the IP phone answered a call, it was crystal clear, but the initiator could not understand our reply due to signal breakup.

We found that the router provided by VoIP.com tended to cut our upload speed about half. The IP Phone, however, appeared invisible to our Ethernet network..

We did not find this service to be acceptable for even short conversations.

Our conclusion is that the Linksys IP Phone should work on the HughesNet Business Internet service level since the problem seemed to be upload speed and service priority. We have not tested this ourselves but would appreciate any feedback from others.

  Skype.com Customer feedback tells us that apparently changes have been made to Skype service. It seems to work well over satellite now using the computer-to-computer mode. Other feedback indicates that it works well on USB cordless phones too.
 

Crystalvoicelive.com

This company has been sold and is no longer providing consumer VoIP services.
 

NetZeroVoice

  This company is no longer accepting new customers and closing down its service in December 2007. We assume this is because they were using CrystalVoice as their outgoing phone service.
  Net2Phone   This vendor also has a FAX solution. This company is no longer accepting new accounts - this we have heard from our customers. But their website homepage does not mention anything about discontinuing service.

Services that do not work with the Professional level HughesNet service plan:

Failed Performance Tests: Systems that failed to perform with the Maxwell Satellite systems
(HughesNet Professional level service): Packet8 and Vonage
(pending a major lawsuit with Verizon..may be shut down anyway).

 
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